Payment Terms

Payments collected through the website are accepted against orders for physical fishing products and related merchandise. For every successfully completed order, the customer is entitled to the physical product or products recorded against that order, subject to these policies.

Online payments may be processed through Razorpay or another payment service provider displayed at checkout. Available payment methods may include UPI, cards, net banking or other methods enabled by the payment service provider. Opensea Fishing Tackles does not store complete card, UPI PIN, net-banking password or similar sensitive payment credentials. A payment is treated as successful only after confirmation is received from the payment service provider and the order is recorded as paid in our system.

For a mystery/undisclosed-product order, the customer pays the displayed order amount for physical fishing merchandise, while the exact product is allocated after successful payment. Every successfully paid order receives a physical product. The allocated product is recorded against the order after payment. An invoice is generated for the actual physical product supplied. Where applicable, a promotional discount may be reflected on the invoice so that the invoice total corresponds to the payable order amount. The payment does not create a cash balance or cash-withdrawal entitlement and no cash alternative is offered in place of the physical product unless a refund is due under our policies.

Customers may place multiple orders or make repeat purchases using the same verified contact details, subject to stock availability, order limits, fraud-prevention checks and any specific conditions shown for an offer.

If a payment fails, the order is not considered paid unless our system subsequently receives successful confirmation. If a customer's account is debited but the order is not confirmed, the customer should contact us with the payment reference so the transaction can be verified. Any duplicate payment confirmed by us will be refunded to the original payment method after verification. Bank/payment-provider processing times may apply in addition to the refund-processing time stated by us.

Eligible orders cancelled before dispatch receive a full refund to the original payment method. Opensea Fishing Tackles normally processes an approved pre-dispatch refund within 2 to 4 working days. The customer's bank or payment provider may require additional time to reflect the amount after we process the refund.

Payment-provider terms may also apply to the processing of the transaction.

For any payment issue, please contact us first at osefishingtackles@gmail.com or +91 93720 14662.